Find your way around Kindclerk
The sidebar groups related work. Expand Assistant if its pages are hidden.
| Page | Use it for |
|---|---|
| Inbox | Read customer messages, take over chats and assign work |
| Requests | Follow up on enquiries and tasks captured for your team |
| Orders | Review orders and payment or fulfilment status |
| Setup | Business facts, voice, rules and a preview of instructions |
| Agents | Give assistants roles, instructions and playbooks |
| Knowledge Base | Add information the assistant can use in answers |
| Practice | Test replies and work through customer scenarios |
| Templates | Manage WhatsApp message templates |
| Media | Manage reusable files and quick replies |
| Channels | Connect customer messaging accounts |
| Apps | Connect shops, calendars and other business tools |
| Marketing | Manage promotions available in your workspace |
| Results | Review activity, assistant performance and insights |
| Settings | Business, team, billing and personal account settings |
Ask Clerk opens your assistant for managing Kindclerk. It is separate from the assistant speaking to customers. Your role and plan can affect which pages and controls you see.
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