Help center / Getting started

Find your way around Kindclerk

The sidebar groups related work. Expand Assistant if its pages are hidden.

Page Use it for
Inbox Read customer messages, take over chats and assign work
Requests Follow up on enquiries and tasks captured for your team
Orders Review orders and payment or fulfilment status
Setup Business facts, voice, rules and a preview of instructions
Agents Give assistants roles, instructions and playbooks
Knowledge Base Add information the assistant can use in answers
Practice Test replies and work through customer scenarios
Templates Manage WhatsApp message templates
Media Manage reusable files and quick replies
Channels Connect customer messaging accounts
Apps Connect shops, calendars and other business tools
Marketing Manage promotions available in your workspace
Results Review activity, assistant performance and insights
Settings Business, team, billing and personal account settings

Ask Clerk opens your assistant for managing Kindclerk. It is separate from the assistant speaking to customers. Your role and plan can affect which pages and controls you see.


Need more help? Contact support.

Still need help? Contact support.