Manage your personal account

Open Settings → Your account, or select your profile in the sidebar. Personal account settings are separate from your business's customer-facing information.

Use the account controls to manage the information and security options shown for your login. Follow any email verification or password confirmation steps before assuming a change is complete.

If you cannot sign in, use Forgot password from the login page with the email attached to your account. Check spam and junk folders for the recovery email. Open the latest recovery link, since older links may expire or be superseded.

If you signed up using a social sign-in provider, try that same provider and account. Accidentally signing in with another email can make it appear that your workspace is missing.

For account deletion or a privacy request, use the published data-deletion process linked from the website. Deleting a chat, cancelling a subscription and deleting an account are different actions.

---

Need more help? Contact support.