Understand credits and AI usage

Open Settings → Billing to review your plan, available credits and usage history.

AI tasks can use different amounts of credits. A short answer, a long conversation review, a practice session and background analysis do not necessarily cost the same. Use the activity labels in the usage history to understand where credits went.

If consumption rises unexpectedly, check the time period, recent practice runs, Ask Clerk reviews and other AI activity. Compare the recorded actions rather than estimating usage only from the number of customer replies.

To reduce avoidable usage, fix repeated failed workflows, keep knowledge clear and current, and ask Clerk focused questions. Avoid repeatedly generating the same analysis while an earlier request is still running.

Use the current Billing page and checkout to confirm included credits, top-up options and prices. Do not assume an old promotion or plan description still applies. If the balance or a charge looks wrong, contact support with the date, action label and amount; do not include payment-card details.

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Need more help? Contact support.