Connect an email inbox
Open Channels → Add a channel → Email. Kindclerk reads new mail in the connected inbox and replies from that address, so use a mailbox intended for customer communication.
- Choose the provider offered in the form: Gmail, Zoho Mail, Yahoo Mail, iCloud Mail or Other.
- Enter the mailbox address and the password or app-specific password required by the provider.
- Add the name you want shown on replies, if needed.
- For Other, enter the IMAP and SMTP host names and ports supplied by your email provider.
- Connect and complete any next step shown by Kindclerk.
- Send an email from another address and verify both receipt and reply.
If authentication fails, check whether the provider requires an app password or has disabled IMAP/SMTP access. Do not paste credentials into a support message. Share the provider name and error text instead. The provider's current account security instructions determine how to create the required password.
Need more help? Contact support.
Still need help? Contact support.
