Help center / Channels

Connect Telegram, LINE, SMS and other channels

Open Channels → Add a channel and search for the platform.

Channel Information the Kindclerk form needs
Telegram A bot token for your own bot
LINE Channel secret and access token
SMS Twilio Account SID, Auth Token and an SMS-capable phone number including country code
Other listed channels The connection details and any gateway setup described in that channel's form

For Telegram, create a bot through BotFather if you do not already have one, then enter its token in the connection form. For LINE and SMS, use credentials for the account that owns the intended messaging identity.

After connecting, complete any next-step instructions shown and test receipt and reply from another account. Additional listed platforms can require a self-hosted gateway or provider-side configuration. Their appearance in the picker does not mean every account is immediately eligible or that setup is identical to WhatsApp.

Keep tokens in the connection form, not in business facts, knowledge documents or customer messages.


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