Use WhatsApp message templates

Open Templates to review the WhatsApp templates available for your connected business account.

Create a template using the fields shown, including its name, language, category and message content. Fill variable examples accurately where requested, then submit it through the available control. Check its approval status before trying to send it.

When a conversation no longer allows a normal free-form reply, use the approved-template option offered by Kindclerk. Fill every required value and preview the complete message before sending. Do not put unrelated promotional content into a template approved for a different purpose.

If a template is missing, check the selected WhatsApp account and use the available sync control. If rejected, read the provider's reason and revise accordingly. If sending fails after approval, check the account's payment or eligibility warning as well as the template status.

Approval does not guarantee delivery to every recipient. Provider rules and charges can change; follow the current notice in the app and your WhatsApp account.

---

Need more help? Contact support.